FULL LINE AUDIO Discount Car Audio & Video Toll Free Sales: 866-365-4202
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Full Line Audio.com is a member of the Main Street Audio Group. By combining our resources, we offer the best possible Service, Prices and Shopping Experience for our customer. Shopping any of our individual member sites will bring you to MainStreet-audio.com. Providing the best quality, pricing and authorized online sales. Our shopping cart system employs state of the art security and we have operated safely on the web since 1998Contact Information
To Place A New Order:
Our Online system employs the very best security available today. We have operated safely since 1998 without incident. You can securely place your order 24 hrs/day, 7 days a week.
Existing Orders
Questions on existing order?
DO NOT CALL THE SALES LINE TO CHECK ON AN EXISTING ORDER
Telephone Operators DO NOT HAVE ACCESS to that information**To check status of existing order, please use our form..HERE!
Already have a Tracking Number? Go Here!
**READ CAREFULLY- No voice messages pertaining to existing orders will be responded to by telephone.
ALL inquiries on existing orders MUST Be Submitted via our On-line Form aboveWhy?
Answer: For Security reasons and to maintain our customer's privacy, we must receive any and all communications concerning existing orders, addresses, etc via our secure form system. This eliminates any and all miscommunications and protects YOUR PRIVACY!
Customer Service Department: Please use our Contact Form HERE
ALL Customer Support is handled via this form
Customer Support: Contact Us
Order Questions?
BEFORE YOU ORDER
Sales/Product Questions: Order Methods:
Payment Methods:
No Other Money orders/checks accepted
Policies:
AFTER YOU ORDER
Order Status:
Current Order Status-Go Here
Already have an UPS Tracking Number-Go HereProblems:
Customer Service Department: After the Order-Go Here
Warranty Service Needed? Please use our Contact Form HERE
Note: Return Authorization will not be issued by Telephone.
Information | Specifications | Reference
FAQ's
Q-> I haven't received a copy of my invoice?
When you submit an order, a copy of your invoice is sent automatically to the email address YOU provided with the order info. This system is automatic. Check your spam filters. You can request a copy from the sales dept via email *you will need your order number-invoice will only be sent to address provided on your original order. Contact Form HERE
Q-> I did not receive a UPS tracking number?
We send UPS tracking automatically when an item physically ships from our location, not when item is ordered online.
Unfortunately, some of our remote shippers do not always provide this information in a timely fashion, prohibiting us from passing it along to our customers.
Q-> I left a message on the phone system and no one returned my call?
The 800 number is for phone sales only
It is Clearly published before you submitted your order on your copy of your invoice: All communication concerning an existing order MUST be accomplished via our online form. Link at top of every page on site: Order Status
Q-> I submitted the form and haven't received a response?
Check the email you provided with the form. Spam filters? Correct spelling, etc?
This form request is answered constantly during the course of the business day, usual response time is less then 1 hour. Naturally, status of an order might take longer. We deal with shipments from multiple locations on east and west coast.
If less then 2 Business days (M-F, non holidays) have passed since order submission, your inquiry will not be responded to, as published. It takes time for orders to pass thru our warehouse processing system and updates are not immediately available.
MOST OFTEN ASKED:
Q-> Is this in stock?
Our question in return? Are You Ready to Order NOW? If so, call us!
Don't waste your time inquiring if an item is available if you are calling every site online for price/availability? By the time you come to a decision, the item can be sold - Especially on items that are obviously hard to find.
We'll be honest with you and expect that in return. Call us if you are ready to order.
Just Shopping around? Fine, use our form for stock/price and we'll respond honestly ASAP Contact Form HERE
***Send ANY additional questions to sales@full-line-audio.com
Copyright © 1998-2008 [Full Line Audio] Our Friends
Reproduction in whole or in part without prior written permission is strictly prohibited.
Full Line Audio is a member of the Main Street Audio Group
Updated Last on 05/03/2008 Website by Mountain Webs
